Returns & Exchanges

At Whole Food Earth®, we prioritize the quality and freshness of our natural products. If you are not completely satisfied with your purchase, our returns policy is designed to ensure a fair and efficient resolution for all our customers.

Return Process

• 1.
  Contact Support

  Email our customer service team within 14 days of receipt, providing your order number and the specific reason for the return or exchange.

• 2.
  Verification and Approval

  Wait for our team to review your request; for food safety reasons, items must be unopened, in their original packaging, and in a resalable condition.

• 3.
  Secure Packaging

  Once approved, securely pack the items to prevent damage during transit and include a copy of your delivery note inside the parcel.

• 4.
  Refund Processing

  After we receive and inspect your returned goods, we will process your refund or dispatch an exchange within 5-7 working days.